Dear Patients and Family Members,

Welcome to our hospital for medical treatment. On behalf of all the staff of Shenzhen Overseas Chinese Hospital, I would like to extend our sincere welcome and heartfelt thanks to you.

Medical quality is the lifeline of our hospital. When patients come to our hospital, they entrust us with their lives; we must ensure the safety of medical practice and give every patient peace of mind. In the process of serving you, we will strictly honor our service commitments, eliminate arbitrary charges, put an end to such practices as coldness, indifference, harshness, delay, and buck-passing, and prevent unethical practices in the profession. To serve the people wholeheartedly with love, patience, sincerity, care, and a sense of responsibility, to effectively safeguard patients’ legitimate rights and interests, and to relieve patients of their suffering—these are our bounden duties. However advanced our equipment and technology may be, we must still ensure that ordinary people can afford hospitalization and medical treatment. To minimize the financial burden on patients to the greatest extent is the direction of our efforts.

As the President of Shenzhen Overseas Chinese Hospital, my greatest wish is that all people in the city enjoy good health, and my greatest joy is that all people in the city live happily and long. Service has no boundaries; dedication has no limits. We will closely focus on “putting patients at the center and quality at the core,” start from a higher level and with a new spiritual outlook, unite and cooperate, strive hard, pioneer and innovate, keep pace with the times, further strengthen hospital management, and improve service quality. We will devote selfless love to patients and heartfelt sincerity to society.